A: At Kakekukeko, we take great pride in offering unique, handmade items crafted with the utmost care and attention to detail. Due to the bespoke nature of our products, we do not accept returns or exchanges. However, we understand that exceptional situations can arise. If you encounter any issues with your purchase, please contact our customer service team, and we will review your case. Under extenuating circumstances, we may grant a refund or exchange to ensure your satisfaction. Our primary goal is to provide our customers with high-quality handmade items and excellent service.

Yes, you can purchase gift cards from Kakekukeko for friends and family. Gift cards are a convenient and thoughtful way to share the joy of shopping at our online store. They can be used to buy any product available on our website, providing flexibility and choice to the recipient. To purchase a gift card, simply visit the Gift Cards section on our website and select the desired amount. Once the purchase is complete, the gift card will be delivered via email, making it easy to share with your loved ones.

A: At Kakekukeko, we strive to offer a diverse range of high-quality products that cater to various needs and preferences. While we understand the appeal and demand for custom orders, we currently do not accept them. However, we are excited to inform you that we plan to offer custom ordering services in the near future. Please stay tuned for updates on our website and social media channels for announcements regarding this new feature. In the meantime, we invite you to explore our existing product range, which we continually update to bring you new and unique items.

No, we do not offer international shipping at the moment. However, Kakekukeko is actively looking to expand our services to include international shipping in the future. This will allow us to reach customers in different countries, broadening our global presence and making our products accessible to a wider audience. Stay tuned for updates as we work towards this exciting expansion!

A: Yes, we are excited to announce that Kakekukeko is currently working on expanding to wholesale. This will allow our valued customers to purchase products in larger quantities at favorable prices. To stay updated on our progress and get the latest news on our wholesale options, we encourage you to follow us on social media and sign up for our newsletter. You can sign up for our newsletter here. Thank you for your interest and continued support!